If you do something long enough it becomes habit. That’s what you’re told when you need to get better at something. Learning to meditate, learning how to solve a Rubik’s cube, or learning to work from home. The adjustment to remote working has meant new skills, but as we start to move the other direction, some key changes need further consideration.
Research done in the 70s by Albert Mehrabian found that communication is made up of 7% words, 38% tone and 55% body language. This means we may have been missing a large part of communication even with video cameras being turned on during remote working. Having not experienced this for some time, in person, body language becomes amplified. Eye contact and subtle body movements are no longer subtle in person.
